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Ensuring Smooth Credit Card Processing

Ensuring Smooth Credit Card Processing

As a merchant, you know that the entire e-commerce process consists of details—purchasing goods, keeping track of it, selling it, shipping it, and answering customer inquiries. The list is extensive. Here are a few tips that can help ensure a smooth credit card processing experience. Chargeback Prevention Chargebacks are one of the easiest ways to…

Tech Support Merchant Accounts for Indian Startups

Tech Support Merchant Accounts for Indian Startups

India has been in the news left and right this year and for good reason too. The country’s e-commerce industry is taking flight—and Indian students studying abroad are flying home after graduation. In fact, startup businesses are the primary role in India’s e-commerce boom. According to FirstPost.com, “Venture Capital firms have invested $363 million across…

Benefits of Joining the Instabill Partner Program

Benefits of Joining the Instabill Partner Program

Here at Instabill, not only do we work directly with merchants, but we also work with a large network of affiliates who have joined the Instabill Partner Program. Our partners range from other processors and ISOs to business consultants and merchants who know other merchants looking for credit card processing solutions. As a merchant account manager,…

Keys to Building an Effective E-Commerce Navigation System

Keys to Building an Effective E-Commerce Navigation System

Whether your menu is vertical, horizontal, has images, has dropdowns, or has many or few items, you want it to give your customers immediate access to purchase your goods. There are so many options and sometimes you might find yourself with a massive menu system that does not convert users to buyers. However, there are…

Do Adult Toys Fall into the High Risk Category?

Do Adult Toys Fall into the High Risk Category?

Adult toys are a taboo topic of conversation and often make people feel uncomfortable because of their intended use. Despite the fact that the adult toy industry rakes in billions of dollars each year, e-commerce merchants have a tough time finding credit card processing solutions. However, what makes the adult toy industry high risk? Why…

New Onshore Processing Solutions for High Risk U.S. Merchants

New Onshore Processing Solutions for High Risk U.S. Merchants

Think that offshore acquiring banks are your only choice for high risk merchant accounts? Think again! The tides have changed and Instabill now offers several onshore processing solutions to U.S. merchants working in high risk industries. Contact us for your FREE consultation regarding a domestic merchant account for the following types of businesses. Travel Agencies…

Understanding Credit Card Processing Problems

Understanding Credit Card Processing Problems

One of the most frustrating experiences a merchant can encounter is setting up and integrating their merchant account, and then being unable to process credit cards. While this blog has already discussed declined credit card transactions in depth, here we will go beyond these instances to help you understand credit card processing problems. Sometimes we…

Heed the Wisdom of the Nigerian Prince Living in Your Junk Mailbox

Heed the Wisdom of the Nigerian Prince Living in Your Junk Mailbox

Recently, a number of stories about Microsoft’s Cormac Herly popped up in my news feed. Herly shared an insightful analysis that explains why the Nigerian Prince’s email trope is still around and quite successful after all these years. The study shows that using ridiculous tales of African bank accounts with large balances are not just…

How to Deal with Customer Complaints

How to Deal with Customer Complaints

As simple as it sounds, the first and most important step to take when dealing with customer complaints is to be quiet and listen. Customers often feel the need to vent their frustrations with a product or service before even considering a proactive solution. While listening to your customer explain their problem, try to understand…