Frequently Asked Questions

Instabill Merchant Accounts: Frequently Asked Questions Answered by Experts

Understand Your Payment Processing Solution

The high risk merchant service experts at Instabill have been building a solid and robust knowledge base since 2001. This has allowed us to create a diverse and comprehensive FAQ page to answer all of your merchant account and credit card processing questions quickly, informatively, and professionally.

Credit Card Processing FAQ

Learn more about Instabill’s most frequently asked questions.

General Questions

From questions about the best way to contact Instabill to where you need to host your website, this section answers all of the general questions you may have about Instabill’s merchant services.
Read all of our general questions.

Payout Questions

From questions about processing less than your monthly minimum to how we handle credits and refunds, this section answers all of the payout questions you may have when processing credit cards with Instabill.
Read all of our payout questions.

Merchant Account Questions

From questions about how to activate your merchant account to what currencies our merchant account support, this section answers all of the merchant account questions you may have about Instabill’s solutions.

Read all of our merchant account questions.

Payment Processing Questions

From questions about customizing your billing descriptor to adding another website to your merchant account, this section answers all of your payment processing questions you may have about Instabill’s services.

Read all of our payment processing questions.

Payment Gateway Questions

From how our payment gateway works to why an online business needs one, this section answers all of your payment gateway questions you may have about accepting credit cards online.
Read all of our payment gateway questions.

Glossary of Terms

From ACH to Void, our glossary defines all of the merchant account and credit card processing terms in the payments industry.

Read all of our glossary terms and definitions.