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Do Adult Toys Fall into the High Risk Category?

Do Adult Toys Fall into the High Risk Category?

Adult toys are a taboo topic of conversation and often make people feel uncomfortable because of their intended use. Despite the fact that the adult toy industry rakes in billions of dollars each year, e-commerce merchants have a tough time finding credit card processing solutions. However, what makes the adult toy industry high risk? Why…

New Onshore Processing Solutions for High Risk U.S. Merchants

New Onshore Processing Solutions for High Risk U.S. Merchants

Think that offshore acquiring banks are your only choice for high risk merchant accounts? Think again! The tides have changed and Instabill now offers several onshore processing solutions to U.S. merchants working in high risk industries. Contact us for your FREE consultation regarding a domestic merchant account for the following types of businesses. Travel Agencies…

Understanding Credit Card Processing Problems

Understanding Credit Card Processing Problems

One of the most frustrating experiences a merchant can encounter is setting up and integrating their merchant account, and then being unable to process credit cards. While this blog has already discussed declined credit card transactions in depth, here we will go beyond these instances to help you understand credit card processing problems. Sometimes we…

Heed the Wisdom of the Nigerian Prince Living in Your Junk Mailbox

Heed the Wisdom of the Nigerian Prince Living in Your Junk Mailbox

Recently, a number of stories about Microsoft’s Cormac Herly popped up in my news feed. Herly shared an insightful analysis that explains why the Nigerian Prince’s email trope is still around and quite successful after all these years. The study shows that using ridiculous tales of African bank accounts with large balances are not just…

How to Deal with Customer Complaints

How to Deal with Customer Complaints

As simple as it sounds, the first and most important step to take when dealing with customer complaints is to be quiet and listen. Customers often feel the need to vent their frustrations with a product or service before even considering a proactive solution. While listening to your customer explain their problem, try to understand…

Visa High-Brand Risk Merchant Categories

Visa High-Brand Risk Merchant Categories

Banks and credit card associations label merchants as high risk if they pose an increased risk of fraud and chargebacks. This could be the result of the nature of the merchant’s industry, consumers, payment terms, volumes, or ticket sizes. Theoretically, you could label any merchant that processes card-not-present transactions as a high risk merchant. However,…