Here at Instabill, not only do we work directly with merchants, but we also work with a large network of affiliates who have joined the Instabill Partner Program. Our partners range from other processors and ISOs to business consultants and merchants who know other merchants looking for credit card processing solutions. As a merchant account manager,…
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Fast Approval for Adult Merchant Accounts
I have been working with Instabill for almost a year and I feel like it is more enjoyable than ever. The different channels I have available to communicate with merchants and answer their questions makes the journey of connecting them with the best payment processor fun and exciting. Typically, most of our merchants inquire about…
Keys to Building an Effective E-Commerce Navigation System
Whether your menu is vertical, horizontal, has images, has dropdowns, or has many or few items, you want it to give your customers immediate access to purchase your goods. There are so many options and sometimes you might find yourself with a massive menu system that does not convert users to buyers. However, there are…
Do Adult Toys Fall into the High Risk Category?
Adult toys are a taboo topic of conversation and often make people feel uncomfortable because of their intended use. Despite the fact that the adult toy industry rakes in billions of dollars each year, e-commerce merchants have a tough time finding credit card processing solutions. However, what makes the adult toy industry high risk? Why…
New Onshore Processing Solutions for High Risk U.S. Merchants
Think that offshore acquiring banks are your only choice for high risk merchant accounts? Think again! The tides have changed and Instabill now offers several onshore processing solutions to U.S. merchants working in high risk industries. Contact us for your FREE consultation regarding a domestic merchant account for the following types of businesses. Travel Agencies…
Understanding Credit Card Processing Problems
One of the most frustrating experiences a merchant can encounter is setting up and integrating their merchant account, and then being unable to process credit cards. While this blog has already discussed declined credit card transactions in depth, here we will go beyond these instances to help you understand credit card processing problems. Sometimes we…
Heed the Wisdom of the Nigerian Prince Living in Your Junk Mailbox
Recently, a number of stories about Microsoft’s Cormac Herly popped up in my news feed. Herly shared an insightful analysis that explains why the Nigerian Prince’s email trope is still around and quite successful after all these years. The study shows that using ridiculous tales of African bank accounts with large balances are not just…
How to Deal with Customer Complaints
As simple as it sounds, the first and most important step to take when dealing with customer complaints is to be quiet and listen. Customers often feel the need to vent their frustrations with a product or service before even considering a proactive solution. While listening to your customer explain their problem, try to understand…
Visa High-Brand Risk Merchant Categories
Banks and credit card associations label merchants as high risk if they pose an increased risk of fraud and chargebacks. This could be the result of the nature of the merchant’s industry, consumers, payment terms, volumes, or ticket sizes. Theoretically, you could label any merchant that processes card-not-present transactions as a high risk merchant. However,…
Prepaid Cards: What Are They and What's in Store?
Although prepaid credit cards are still relatively new, they’re by no means a recent innovation. With the privacy they offer (and the fact anyone can get one), the prepaid card industry is growing fast. So, for those of you who don’t know much about them, we’re going back to school for a crash course in…