Back in April, we blogged about how subscription billing is alive and well, and will grow exponentially over the next five years. Why? It turns out that millennials love their subscriptions: razors, coffee and beauty products online. A recent news item on Shopify.com claimed the beauty products industry – online and physical stores – is…
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Is there a threshold for e-commerce refunds?
As a provider of merchant accounts to e-commerce businesses, we spend quite a bit of our blog space on chargeback advice and how to maintain a low (or no) level to keep our merchant partners safe. We even created a website dedicated to such. Amidst all our preaching about chargebacks, we thought of an important…
Why Selling Nutraceutical Products Makes Banks Nervous
When Instabill representatives are approached about a nutraceutical merchant account, we don’t mince words. Selling nutraceutical products can be a slippery slope, which is why we’re straightforward with banking guidelines and protocol. Nutraceutical businesses can be very profitable. But, understandably, they make acquiring banks uneasy. One major issue we find with nutraceutical merchants Products that…
The Fraud Detection Tools You Should Be Using
We recently read the results of Managing Fraud in Remote Payments, an excellent report compiled by the Federal Reserve Bank of Kansas City, about the fraud detection tools of choice by U.S. e-commerce merchants. It was no surprise that among 21 tools that the surveyed online merchants use — such as address verification systems, postal…
Cyber Threat Intelligence Sharing: Tell Your Story for Others
Merchants have a tool for fighting fraud and most may not even know it: we call it cyber threat intelligence sharing, a fancy title for sharing your story of a recent cyber attack you may have suffered or prevented. Obviously, there is a war in progress between e-commerce merchants and hackers, especially small business merchants,…
Instabill Receives an ‘A’ Among High Risk Merchant Processors
For the fourth consecutive year, Instabill has been presented a grade of ‘A’ by industry reviewer CardPaymentOptions.com for excellent service among high risk merchant processors. The honor is the third of 2017 for Instabill, which was given 4 out of 5 stars by Merchant Maverick, an independent reviewer of payment service providers, in early June;…
2 (Different) Theories About the Future of Debt Collectors
Finding banking solutions for third party debt collectors is not easy. At the moment, we’re in search of new viable solutions here at Instabill. But a momentous turn of events in recent weeks is sure to have a significant effect on banks offering payment processing services for third party debt collectors. A recent lawsuit, Henson…
Sending us Merchant Account Leads Just Got Easier
Joining our reseller program just got easier. We’re simply accepting just merchant account leads – no longer a need for applications – from agents, ISOs, competing payment service providers or virtually anyone, and still offering our generous 60-70 percent revenue shares for those leads that begin processing. Like any good company, we often examine our…
Dealing With an Angry Customer: 3 Things to Remember
Having provided B2B high risk merchant account services to e-commerce businesses since 2001, we’ll have the occasional dealing with an angry customer. We occasionally see merchants lose their merchant accounts from their banks for a number of reasons. An irate phone call to us usually follows. And when it does, there are three things our…