By Dylan Freni In an ongoing trend, more and more small businesses are turning to online lenders when they need cash, not banks. In the case of industry leader OnDeck, it is much easier for lenders who are not affiliated with banks to attract clients due to the speed in which they can work and offer money…
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Why Am I High Risk? What Defines a High Risk Merchant Account
By Wendy Jacques My sales team and I hear this every day, several times a day: “What? Why am I high risk? I just want to take credit card payments from my customers for my product or service?” Most merchants don’t understand why banks consider them high risk. This is one of the most complex…
Fueling Stations Tackle Credit Card Counterfeiting
Because I’ve worked in the ever-in-flux payments industry for three years, whenever I see industry changes and security measures in action, it intrigues me. I recently made a purchase at Home Depot, and instinctively swiped at the self-checkout. Noticing that I had an EMV chip credit card, the POS device prompted me to insert instead of…
Objective and Results-Focused: A Chargebacks911 Review
Chargeback management can be a daunting, tedious task. And it’s about to become even more imperative for merchants. Because of new changes in Visa’s Chargeback Monitoring Program and its Fraud Monitoring Program, both e-commerce and POS merchants may soon be turning to chargeback mitigation companies for help. Many merchants, especially those in the high risk…
In the Merchant Account Sales Cycle, Leave a Lasting Imprint
By Matt Dydo There’s a great tune by the band called Double Drive entitled ‘Imprint,’ with a line that particularly grabs me: One step I make an imprint Two steps it’s a commitment Three steps I’m not done yet Draw my other leg up and the pace is set The line reminds me of the…
New Visa Security Requirements Tackle Data Breach Trend
Visa recently announced a series of security requirements designed to counter credit card fraud head on, starting with the most alarming method of fraud—the data breach. In a bulletin issued in October of last year, Visa spoke of the necessity for advanced security protocols that merchants and acquirers must adhere to in order to curb the…
Instabill Partner Program: How We Do It
By Rachael Nichols part·ner·ship (pärt-nər-shĭp) A relationship between individuals or groups that is characterized by mutual cooperation and responsibility, as for the achievement of a specified goal. When two parties agree to work together to strive for the same thing, a partnership is formed. We have all heard the familiar saying “two heads is better than one,” which has rung true for some of the most well-known and successful businesses whose products we use on…
Why do I need a payment processor?
By Teri Sicard As an Account Manager at Instabill, a global payment processor, I get asked this question often. The fact is, many merchants google ‘payment processor for high risk merchant accounts’ or ‘start-up’ merchant accounts and find Instabill. They assume we are the bank that will provide a direct gateway. When this happens, we get…
Ensure Customer Trust Online With These Simple Steps
Do your customers trust you? When you’re selling your product online, it can be difficult to create the same personal connection, or customer trust, brick-and-mortar stores can provide, so you need to find other ways to show that you are a trustworthy business. We’ve got some tips from PCIComplianceGuide.org that can help you build trust with your…
It's Tradeshow Season: 5 Rules of Exhibition Stand Etiquette
Instabill attends 10-12 payments tradeshows a year, both in the U.S. and Europe, and we do our absolute best to make the most of them. In fact, we’re heading to Las Vegas next week for the Affiliate Summit West conference Jan. 10-12, then back to Boston for the Northeast Acquirers Association trade show Jan. 13-15. We may attend another…