Your e-commerce business is thriving. You’re well under the 1 percent/100 per month chargeback threshold. You’re starting to think, ‘Do I really need to fight chargebacks?’ We came across this question from a subscription merchant in an online forum and it generated more than 25 responses. The majority of the responders constructively answered ‘Yes,’ and…
Category: Our Stories
Why Consumers Need Uniform Data Breach Notification
I spent 21 years in public and media relations at four U.S. colleges and universities. In times of crisis communications, my approach was and is to get in front of the issue, to be as honest and forthright to your audience as you can so that the issue won’t come back to haunt you. There…
3 Things We Loved About the 2016 CNP Expo
It’s difficult to gauge the ROI whenever the good folks here at Instabill attend a trade show. Forgive us if we’re getting slightly ahead of ourselves, but we’re calling last week’s 2016 CNP Expo a success on several levels. We are thrilled about the meetings we had which we hope result in partnerships. We enjoyed…
An Open Letter to the Class of 2016 from the Payments Industry
Dear Class of 2016 – CONGRADUATIONS! You’re about to enter the workforce. Did you see all those credit card companies – Visa, MasterCard, American Express and Discover – exhibiting at random places on your campus the last few weeks of classes and exams? They’re there to sign you up for a credit card with incentives…
Cinco de Mayo: A Holiday With Ties to Debt Collection
Foreign holidays seem to take on a life of their own in the U.S., which makes sense. This is a country of immigrants. There’s St. Patrick’s Day, on which Americans seem compelled to pack the local pubs, but is actually a religious occasion in Ireland. And there is Cinco de Mayo, the Mexican holiday that…
MMJ, CBD and Collections: Our Takeaways From Transact 16
When Instabill exhibited at the Transact 16 convention and tradeshow last week, we took note of several recurring themes and popular discussion points when visitors dropped by our booth. Transact 16, held Apr. 19-21 at Mandalay Bay in Las Vegas, didn’t disappoint. Here are some of the more popular inquiries we faced: Q: Can Instabill…
The Real Advantages of ACH Payments: Security, Dependability
What if a business or consumer has reached or exceeded the spending limit on their credit card and is unable to make a payment on an item or service? How does the creditor accept payment from the debtor? This is why, along with credit card processing, merchants need to offer ACH payments (short for Automated Clearing…
Why Instabill Podcasts (And You Should Too)
Over the last three months, you’ve likely noticed the Soundcloud bar underneath the title of each of our blogs. We encourage you to click the play button and listen to the Instabill podcasts. Why have we chosen to podcast our blogs and news items? We have three reasons, but generally, it fits our beliefs about…
Online Ticket Fraud Up 55 Percent in the UK
Scammers and fraudsters have turned to social media to ripoff consumers who frequent sporting and entertainment events, and they’re doing it better than ever. According to a recent report compiled by Get Safe Online and the London Police’s National Fraud Intelligence Bureau, online ticket fraud in 2015 was 55 percent higher than it was in…
3 Reasons Why ACH Payments are Underrated
We at Instabill think that ACH payments are underutilized and underrated. They may not be the top payment preference of every merchant, but an ACH transaction is a form of payment of which all merchants should take advantage, particularly those in the high risk merchant account space. “ACH is a great thing for a merchant to…