The Chinese symbol for the word ‘crisis’ also contains the symbol for ‘opportunity.’ We love this way of thinking, especially this time of year. Because it’s chargeback season. Millions of merchants are gearing to fight chargebacks. The vast majority of holiday chargebacks take place in the first weeks of the new year. We know this…
Tag: fight chargebacks
Do I Really Have to Fight Chargebacks If I’m Under 1 Percent?
Your e-commerce business is thriving. You’re well under the 1 percent/100 per month chargeback threshold. You’re starting to think, ‘Do I really need to fight chargebacks?’ We came across this question from a subscription merchant in an online forum and it generated more than 25 responses. The majority of the responders constructively answered ‘Yes,’ and…