Chargebacks are the bane of an e-commerce merchant’s existence. Especially fraudulent chargebacks. E-Commerce merchants are not defenseless, however. We blogged back in April about how online merchants can fight chargebacks and friendly fraud with compelling evidence – and they are. With friendly fraud consistently increasing, coupled with more stringent chargeback regulations from the credit card…
Tag: friendly fraud
How Can I Protect My Business From Online Fraud?
Online fraud is a major world industry. The U.S. is still the prime target and small and medium-sized merchants are on their own. At last week’s Fraud 360 World Tour Boston, hosted by Kount, there were some alarming statistics revealed. One of them was the fact that 40 percent of U.S. retailers were utilizing EMV-ready…
An Open Letter to the Class of 2016 from the Payments Industry
Dear Class of 2016 – CONGRADUATIONS! You’re about to enter the workforce. Did you see all those credit card companies – Visa, MasterCard, American Express and Discover – exhibiting at random places on your campus the last few weeks of classes and exams? They’re there to sign you up for a credit card with incentives…
What are the Common Causes of Friendly Fraud?
Friendly fraud continues to wreak havoc on e-commerce businesses and, for several reasons, the e-commerce landscape is getting more stringent with new chargeback and fraud thresholds. In the seminar entitled, Reduce Friendly Fraud Damage Through Merchant-Issuer Collaboration by Kristian Gjura at MPE 2016, the causes of friendly fraud are examined as well as how the…
Easy Tips to Avoid Friendly Fraud
It can be difficult to stop someone from attempting friendly fraud. However, you can reduce the chances of it resulting in a chargeback by streamlining your process for dealing with these situations so it is less of a burden on your business. Any of the tips below may not have a significant effect when implemented…