The attorneys general from 31 U.S. states have reached agreements with three of the nation’s largest credit reporting agencies to issue more consumer-friendly rule changes. The new rules and guidelines involve protection benefits for consumers, medical debt changes, and adjusting the way errors are fixed on an individual’s credit report. Moving Toward a Better Experience…
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6 Ways to Counter Shopping Cart Abandonment
A while back, the online statistics portal Statistia released the top 14 reasons why online consumers abandon their shopping carts during a purchase. Some of the responses were predictable, but other reasons were surprising and largely avoidable. Having a mobile-friendly website is no longer a novelty with an e-commerce site (key word: friendly). It is…
Congress Hears Testimony on Payment Security
The Congressional House Financial Services Committee recently heard testimony on the need for better payment security standards. In light of widespread data breaches and credit card fraud, many individuals within the e-commerce and banking industries are stressing the necessity of a national standard. Legislative Action Against Fraud Lawmakers have often shied away from taking action…
Bitcoin Education Needed for More Consumer Use
Businesses have warmed to Bitcoin – the proof is in the growing number of merchants and companies that recognize it as currency. Unfamiliarity, loyalty to physical currency and even suspicion has resulted in slow consumer adoption. Alas, Bitcoin use by consumers has been slow. The solution could be Bitcoin education. Where Can Consumers Learn About…
Google and Bing Block Payday Lender Ads
In the most recent attempt to phase payday lender ads from search results, both Google and Bing have decided to block ads for unlicensed lenders in California. Teaming up with California’s Department of Business Oversight, the search giants agreed to ban all ads by payday businesses who aren’t legally licensed to lend money. This is…
Instabill Featured in Business NH Magazine
Attention all New Hampshire merchants. Or merchants anywhere, for that matter: When was the last time you really studied – we mean really studied – your credit card statement to see the fees you’re being charged? Most merchants wouldn’t know. Most likely glance at the statement and pay it, no questions asked. If this describes you, the article entitled Your…
Gains Made Against Operation Choke Point
Operation Choke Point, the federal government’s multiagency effort to cut off banking to merchants it deems unsavory or fraudulent, came to light in 2013. It has seen many legitimate high risk businesses fail, nearly fail and sputter due to the abandonment of their banks for fear of federal government backlash. For a second straight year,…
Consumers Consult Mobile Commerce Sites to Compare Prices In-Store
In a recent study, U.S. retail shoppers revealed exactly what they’re doing on their mobile phones while shopping. As it turns out, the newest price comparison tool isn’t flyers or giant signage—it’s mobile commerce sites. Shoppers Check Prices Before Buying Thanks to the versatility and widespread access to the internet that mobile devices present, shoppers…
Credit Card Fraud Relief Will Extend Past EMV
EMV chip technology, long heralded as the perfect solution to fighting credit card fraud, could take more time than expected to reduce fraud rates in the U.S. As American credit card issuers, banks, and retailers prepare to make the shift to EMV cards, experts believe that the way in which they are rolling out the…
Internet Sales Tax Met with Opposition
One of the many pieces of legislation being slowed by partisan politics in Washington has been the Marketplace Fairness Act (MFA), known for its goal to level the playing field for e-commerce merchants by redefining internet sales tax laws. While passed by the Democratic-led Senate in 2013, the bill has been met with opposition in…