Our endorsement of 3D secure online payment processing has grown exponentially over the last five years. When it debuted, we loved the concept, but the process needed refining as it caused an epidemic of shopping cart abandonment. We then started reading up on it, and warmed to the concept when we came across the Amtrak-Cardinal…
Blog
High risk credit card processors, merchants and acquirers need to collaborate
We feel Visa’s new chargeback handling scheme is going to create a more interdependent relationship among high risk credit card processors, merchants and acquiring banks. With the way the Visa Claims Resolution is structured, which went live last week, the three entities are going to need to depend on one another to mitigate chargebacks and…
Visa ‘Collaboration': Credit Card Payment Processing Merchants Must Be Better Communicators
With the Visa Claims Resolution in full effect, credit card payment processing merchants have no choice but to become better communicators. Earlier this week we blogged about the ‘allocation’ process – half of Visa’s new dual workflow approach to resolving chargebacks (which Visa now calls ‘disputes’), effective April 15, in which Visa initially decides whether…
Visa ‘Allocation’ Dispute Protocol Vital to High Risk Merchant Processors
Effective April 15, 2018, there is a new protocol to dispute Visa chargebacks and high risk merchant processors should particularly take note. It is common knowledge that many high risk industries – tech support, online dating, travel or anything subscription billing-related – are labeled that way because of a typically high rate of chargebacks. Visa’s…
More than online merchant account solutions: Help your merchants flourish
A good payment service provider does more than just sell online merchant account solutions. PSPs, the serious ones, are invested in their online merchants as far as providing resources and maintaining contact. Everybody wins when an online business is thriving. We like to think we’re among those PSPs that enable their merchants to succeed and…
Revival in Subscriptions Means Boost for Recurring Payment Merchant Accounts
There is a great line we recently heard: The subscription model is one of the oldest ways of conducting business, yet over the last five years it’s making consumers look at products in a completely brand new way. Roughly a year ago, we reported on how the subscription model is experiencing a revival, which is…
Is an aggregate high risk merchant account right for you?
An aggregate high risk merchant account is not perfect, but we’re finding it is often the answer for a merchant whose risk level, for whatever reason, is of concern to an acquiring bank. In the current climate of high risk e-commerce, payment processors and acquiring banks often offer aggregate merchant accounts to enable high risk…
An Open Letter Regarding Our High Risk Internet Merchant Account Solutions
Dear prospective merchants… Your time is valuable, so we do not want to take up too much of it. That’s why the good folks here at Instabill prefer to speak with you directly about our high risk internet merchant account solutions so we can discuss your options, more or less, in person (we’re big on…
Instabill CEO Jason Field Featured on CBS 4 Boston for ‘Operation Airway’
Instabill Corporation Founder and CEO Jason Field was featured on CBS 4 Boston Wednesday, April 4, regarding his effort in raising funds for Mass Eye and Ear’s ‘Operation Airway,’ centered around his running of the 2018 Boston Marathon Monday, April 16. With an initial goal of raising $15,000 for Operation Airway, Mr. Field has generated…
8 Lessons About Chargebacks That Will Surprise (and Empower) You
Still think absorbing chargebacks is merely the cost of doing business? That’s a dangerous school of thought these days as the major card brands continue to crack down on merchants who hover near of above the 1 percent of sales/100 per month threshold. The below infographic from our friends at Chargebacks911 and Kount reveals some…