Since we provide global credit card merchant account solutions, we’ve been paying attention to Europe’s General Data Protection Regulation (GDPR) very seriously, observing how businesses are adapting – especially those similar to us. Although we’re located in the U.S., the announcement of the GDPR grabbed our attention since we work with many merchants, partners and…
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Succeeding as an international merchant services provider means finding a balance at checkout
Because I work for an international merchant services provider, I take particular note of the different online checkout processes, and how easy/complicated they are, the friction and the mistakes some merchants make. Recently I went to purchase the soccer jersey of the German club, Borussia Dortmund, for my son for his birthday on a popular…
Chargeback Insurance for a Merchant Services Account? There’s a Better Way
We had a conversation with a colleague recently about merchants who invest in chargeback insurance, and whether it’s worth the investment. For some merchants and industries it may be, but there are some crucial factors to consider: Does chargeback insurance guarantee merchant services account protection, even if the merchant’s chargeback rate is hovering as high…
A Too-Strict Return Policy Can Lead to Lost E-Commerce Merchant Account Services
If we were to poll e-commerce merchants on their biggest fears and concerns about their businesses, we could probably guess the top three or four answers: Fraud and its variations (friendly fraud) Chargebacks and returns Losing e-commerce merchant account services They would probably be in that order. Recently we blogged about a third-party company called…
New Check Processing Solution: High Marks from High Risk Merchants
In our long history of processing credit card transactions for e-commerce businesses worldwide, we feel the check processing solutions we offer are a little known gem. We’re working hard so that they become well known – we believe every business can benefit from check solutions. In recent weeks, we’ve quietly, successfully tested a new check…
New Twist in Lending Could Trigger Uptick in ACH Payment Processing Solutions
We’ve offered both check solutions and ACH payment processing solutions to payday lending merchants since shortly after Instabill opened shop in 2001. Payday lending, which has always been a controversial industry, is about to get more interesting. The industry has been on a roller coaster ride within the last five years, with states imposing regulations…
The biggest challenge of global credit card processing (and solutions)
There is no question the most formidable challenge to global credit card processing today is mitigating fraud, and recognizing the good guys from the bad. There is no silver bullet solution for such, and it is rampant beyond imagination. We often come across merchants who are bewildered at the enormity and frequency of the many…
What you don’t know about CBD payment processing can hurt you
Recently we had an inquiry from a medical professional seeking CBD payment processing. While in his medical practice, he was amazed at the effects CBD had on his patients as a remedy for inflamed muscles, pain, nausea and anxiety. So he started selling it at his office, then had the idea to sell it online…
Free Trials No Longer Have a Place in Internet Credit Card Processing
Five years ago, we had internet credit card processing solutions for merchants – nutraceuticals, continuity and weight loss merchants, for example – who sold products by way of using free trials to entice consumers to sign on for longer periods. Now, we’re seeing our acquiring banking partners shun this kind of business model, and based…
4 Industries Desperate for Credit Card Merchant Account Services (and how to get them)
Lately the telephone calls, emails and leads that have been dominating our CRM have largely been from merchants seeking credit card merchant account services over four high risk industries: nutraceuticals, pharmacy, kratom and CBD. Finding payment solutions for these four industries is difficult, but not impossible – we take each merchant on a case-by-case basis.…