We’re Changing Our Titles to Merchant Account Therapists

We’re Changing Our Titles to Merchant Account Therapists

We’ve decided to change the title of our merchant account managers to merchant account therapists. Because they often feel like therapists. Sometimes e-commerce merchants need a second chance, and they call on us. We listen to their problems: My merchant account was shut down for no reason. The bank said my volume was too high.…

We Think This Was a Fraudulent Website and Here’s Why

We Think This Was a Fraudulent Website and Here’s Why

We could be wrong, but once in a while we’ll get a merchant account application from an e-commerce merchant, whose website raises red flags. We’re forced to play judge and jury on whether we go forward in the merchant boarding process or decide it is a fraudulent website. Within the last six months, one particular…

3 Connections Between Payments and the 2016 Rio Olympics

3 Connections Between Payments and the 2016 Rio Olympics

The Opening Ceremony for the 2016 Rio Olympics is two days away and an expected half-a-million consumers worldwide will descend upon ‘The Marvelous City,’ many of which will spend a small fortune on memorabilia, meals, event tickets, transport and apparel. And let us remember that Brazil is not only hosting the Olympic Games, but also…

Small Business Hacking Getting More Common

Small Business Hacking Getting More Common

This blogpost was originally posted on Instabill’s satellite website, Instabill.info, on June 12, 2015 with the help of Ed Black, a former PCI Director at Comodo, now a Territory Manager at Heartland Payment Systems. Ed Black says the worst thing a small business owner can believe is that his/her company is safe from hackers, simply…

What are Fictional Currencies Worth?

What is a Galleon, from the Harry Potter series, worth compared to the US dollar? What about a Credit (Star Wars), or a Space Buck (Spaceballs)? How many Gold Dragons (Game of Thrones) can purchase an automobile? Instabill is a global payment solutions provider (not intergalactic…yet) based in Portsmouth, NH, and its mega-talented web administrator, Stephanie…

A Message to High Risk Payment Processors and the Feds

A Message to High Risk Payment Processors and the Feds

Remember that episode of The Office…  …when Dwight is named interim regional manager of Dunder Mifflin’s Scranton branch while Michael interviews for a position at the corporate offices in New York? Dwight wastes no time in strong-arming and alienating the staff in the Scranton office. The U.S. Department of Justice made a similar, not-so-great impression…