Back to Basics: What You Should Know as a Start-Up E-Commerce Merchant -- Part 1

Back to Basics: What You Should Know as a Start-Up E-Commerce Merchant -- Part 1

We’ve been helping e-commerce merchants thrive, grow, and succeed with their businesses for a really long time — and with the global economy not exactly at its finest, I thought it would be a great idea to go back to the basics of running an online business. Over the next couple of weeks, I’ll be…

Instabill Fraud Prevention: Using an Address Verification System

Instabill Fraud Prevention: Using an Address Verification System

Credit card fraud prevention is a hot topic for merchants–and for everyone else working in the payment processing industry. Fraudulent transactions can mean lost profits for everyone involved. Fortunately, merchants can protect themselves in a variety of ways. One way merchants within the United States can protect their business is by using the Address Verification…

3D Secure Processing: Decoding the Three Ds

3D Secure Processing: Decoding the Three Ds

Whether you are an e-commerce veteran or startup entrepreneur, you may be familiar with 3D secure processing — an additional layer of fraud protection provided by certain banks. 3D secure goes beyond simply requiring credit card and customer information by adding a password to the credit card for online payment processing. Only the cardholder and…

Chargebacks: More Than Just a Refund

Chargebacks: More Than Just a Refund

The success of any e-commerce business relies on customer satisfaction. When a customer purchases goods from your website, and they aren’t happy with the product, they will most likely try to get their money back. In the payments industry, we call this a chargeback. When a customer requests a chargeback on a completed transaction, the…

Instabill Payment Gateway Integration 101

Instabill Payment Gateway Integration 101

Integrating your e-commerce website with the Instabill Payment Gateway does not require a team of expert web developers. To make the process as painless as possible, we have a variety of integration options–one of which is sure to meet your business’ needs. Instabill Payment Gateway Integration Basics When it comes to the Instabill payment gateway integration,…

Creating a Virtual Terminal Operator

Creating a Virtual Terminal Operator

Are you a mail order/telephone order (MOTO) merchant accepting payments over the phone? Here in the tech department, we often speak with merchants about the flexibility of the Instabill payment gateway. As a merchant, you want as much control as possible over your payment gateway, and with good reason. Being able to secure your customers’…

Using Technology to Maximize Your Revenue

Using Technology to Maximize Your Revenue

As an e-commerce merchant, you pay an arm and a leg to keep your business up and running. From hiring a web designer, to paying fees associated with your merchant account, to paying your employees–it all adds up fast, and you want to take every step to maximize your revenue. Understanding technology and using it…

Chargeback Prevention for MOTO Merchants

Chargeback Prevention for MOTO Merchants

Most merchants quiver at the mention of a chargeback. Here at Instabill, we pride ourselves on helping you prevent them. Your acquiring bank may terminate your merchant account if you have too many chargebacks–and your success is important to us! Let’s start with the definition of a chargeback. In the words of Instabill’s Customer Service…