Like all things in the business world, online credit card processing and maintaining a merchant account have their challenges. There’s a lot of room for error and making mistakes, but we’re here to help you prevent them. Below, we’ve listed what we feel are the seven deadly sins of e-commerce credit card processing and provided…
Tag: e-commerce
Reassure Customers with Confirmation Emails
When customers make a purchase from your e-commerce store, a good rule of thumb is to send confirmation emails. Think about it: When you go to a store, you pay the cashier and immediately receive your goods and your receipt. These are physical reassurances that let you know your transaction is complete, and you can…
5 Hot SEO Tips for Your E-Commerce Website
Search engine optimization (SEO) plays a key role in any successful website. Without SEO, searchers can have a hard time finding your site. As an e-commerce merchant, you rely on visitors finding your website when they’re on the cyber prowl for goods or services. If it isn’t already, SEO should be your best friend. Below…
The Process of Processing Credit Cards Online
We spend a lot of time on our blog sharing tips to help your business succeed. We help you with the marketing as well as the technical aspects of your e-commerce business. However, we’ve never actually blogged about the process of what it is we do: processing credit cards online. Sure, you accept credit cards…
13 Tips for Better Customer Service
Let’s face it: When customers think of online merchants, customer service is usually the last thing that comes to mind. Most e-commerce websites, even large well known sites, seem impersonal with mediocre customer service. Many online merchants don’t realize that their customers are a powerful marketing tool — word of mouth marketing — and if…
Top 5 Tips to Turn Your Customers into Word of Mouth Marketers
As a business owner, you’re constantly trying to increase your sales and gain new customers. However, when you’re an e-commerce merchant, you may feel as if social media marketing is your only outlet. This is entirely untrue. One effective way to grow your online customer base is by maintaining a good relationship with the customers…
Why Consider Free and Open-Source Solutions (FOSS)?
If you’re an e-commerce merchant, you might have heard of “open source software.” Free and open source solutions are great for many online businesses–but sorting through the options can be confusing. If you are considering using an open source shopping cart or other open source software, this guide will help answer all your questions. What…
Standards for e-commerce merchants, payment processors and more
Every industry has its standards to assure safety and quality. The world of online payment processing is no different. If you’re a merchant who needs to accept credit cards online, it’s a good idea to educate yourself about some of the standards that both you and your Internet Payment Service Provider (IPSP) should follow. These…