If your Netflix abruptly stops working, don’t be alarmed.
If you start receiving renewal notices from the newspaper or weekly magazine to which you subscribe, you’re not alone.
If you start receiving hate mail from the toll collection company, there’s a reason for it.
Hopefully by now, most consumers in the U.S. have received their new EMV credit cards in the mail, have activated them and are inserting instead of swiping. The new credit cards – though still far from perfect – will significantly reduce the duplicating and counterfeiting of credit card numbers.
You’ve likely forgotten, however, that your previous credit card – the one you had on file with all of the above – is no longer working. It was a topic discussed at length in the seminar entitled ‘How EMV is Affecting CNP Business’ last week at the Transact 16 tradeshow and conference in Las Vegas.
Pay Up, Says the Toll Collector
Each day on my way to the Instabill headquarters in Portsmouth, N.H., I pass through the tollbooth in Hampton, N.H. Ten years ago, I purchased an Easy Pass transponder and attached it to my windshield. Cruising through the tolls at… um… 65 miles per hour, wherever I may be, made me feel like royalty.
A few months ago, I started receiving bills each day in the mail from E-Z Pass for $3 apiece. It had to be a mistake, I thought. E-Z Pass bills me automatically. Every day, however, came a new $3 bill.
Why Won’t My Netflix Work?
What is more annoying when your Netflix or On-Demand account isn’t working?
It wasn’t too long ago that I sat down to catch a couple old episodes of The Office on Netflix. When I did, however, a message appeared:
There is a problem with the billing on your Netflix account. Log on to your account at Netflix.com. Is there a bigger buzz kill?
Strange. I signed up for automatic billing with Netflix. I wanted to call a customer support line, but it was about 10 p.m. on a Sunday night. I didn’t like my chances.
Your Subscription Has Expired
I had also been receiving a number of renewal letters from Sports Illustrated, which I found strange, since my subscription automatically renews each year with the credit card SI has on file.
And Then it Hit Me…
Neither E-Z Pass, Netflix or SI – each of which are subscription-based models – had my new EMV credit card information. It is something that businesses with subscription models are seeing quite frequently due to the rollout of the new EMV credit cards.
Fortunately, each was an easy fix, which I was able to do online.
See About Instabill’s Subscription Model Solutions
Though considered high risk business models, Instabill offers merchant accounts to recurring billing and/or subscription billing merchants with fast approvals and competitive rates. Our merchant account managers will get you started and remain on hand as consultants throughout the life of the relationship with Instabill.
Speak one-on-one with a merchant account expert immediately at 1-800-318-2713 or select the live chat option below.