For the second straight year, Instabill received an ‘A’ rating for quality merchant services and credit card processing from CardPaymentOptions.com.
A pat on the back once in a while is a good thing. So when we received the shared tweet that Instabill received an ‘A’ rating for merchant services from CardPaymentOptions.com, I shared it immediately with our sales and IT staff.
And a strange thing happened: Nothing. Which I loved.
The good folks in sales and IT read my e-mail and went back to work, following leads, checking in with current merchants and partners, finding them solutions. That’s what we do.
Grading Instabill’s Merchant Services
Instabill was graded in four areas of merchant services: Sales & Marketing, Costs & Contracts, Complaints & Service and Better Business Bureau rating.
Sales & Marketing, A-: Instabill utilizes a strong web presence, social media channels and use of Google Adwords as its sources of advertising and lead generation. Instabill merchant account managers additionally make clear to prospective merchants that rates are custom, based largely upon a merchant’s processing history and financials.
Costs & Contracts, A: Instabill’s grade was the result of its underwriting, monitoring and fraud prevention policies. Instabill merchant account managers, underwriters and customer support staff go to great lengths in the vetting process to make certain each merchant is conducting legal and legitimate business.
Complaints & Service, B+: We would have loved straight As, and that what we shoot for. However, complaints are part and parcel of the high risk credit card processing space. We are thrilled that CardPaymentOptions.com recognized us for our live customer support and our exemplary handling of complaints.
Better Business Bureau, A: The Better Business Bureau of New Hampshire has presented us with an ‘A’ rating, in which we take great pride.
Our Goal: Your Business to Succeed and Thrive
Instabill merchant account managers remain with businesses and serve as consultants for the life of your merchant account with us. We showcase a competitive partner program for high risk, hard-to-place merchants that offers generous revenue shares. Speak with a live merchant services representative at 800-318-2713.
We are always up for a conversation.