Pharmacy Merchant Accounts

Online pharmacy merchant accounts by Instabill

Offshore Payment Solutions with Online Pharmacy Merchant Accounts

Fast and Easy Merchant Account Approvals

Online pharmacy merchant accounts can be increasingly difficult to find as some acquiring banks can often take a lukewarm approach. Instabill, however, has offshore banking solutions for pharmacy merchants whether they be e-commerce, POS or MOTO.

Applying For An Instabill Pharmacy Merchant Account Is Easy

We prefer to have a conversation with pharmacy merchants to start. This way, with a few questions about your business and no more than 10 minutes of your time, our account managers can get a feel for your business and know which of our pharmacy merchant account solutions is best for you.

Instabill merchant account solutions are customizable and ideal for any legal pharmacy business. For more information on how you can apply for an Internet pharmacy merchant account, call us toll-free at 1-800-318-2713 or contact us online today.

A new solution for pharmacy merchants

Through a partner, Instabill has a payment processing solution for licensed and certified online pharmacy merchants who have trouble finding merchant account approvals. As an added benefit, our solution enables your customers to make anonymous purchases. It works like this:

The merchant must place the widget of our partner on their checkout screen. The customer clicks on the widget and is directed to buy a gift card (such as Amazon, Apple, Walmart or Target). The customer purchases the gift card for the necessary sum and submits the gift card payment through the widget by inserting the card number and pin. The merchant receives payout in either cryptocurrency or an ACH transfer, whichever he prefers, following a 48-hour funding time.

For licensed and certified online pharmacy merchants meeting the proper protocol for chargeback and refunds, Instabill offers several acquiring banking solutions.

Pharmacy Merchant Account Approval Timeline

The time that it takes for a pharmacy merchant account approval varies with each type of solution Instabill offers:

  • Offshore online pharmacy merchant accounts–with payment processing history: 5 business days to 2 weeks
  • Offshore startup online pharmacy merchant account: 5 business days to 2 weeks
  • Domestic online pharmacy merchant account: 2 weeks
  • Check solutions for online pharmacies: 2-3 business days

How Do I Get An Online Pharmacy Merchant Account?

Instabill merchant account managers are available for a consult by clicking the live chat button below or calling 1-800-318-2713. Instabill offers numerous merchant account solutions for online pharmacy merchants in several categories:

Offshore Online Pharmacy Merchant Accounts (with payment processing history):

  • 3-6 months of payment processing statements with company name showing total sales, chargebacks, refunds and returns
  • 3 months of business banking statements
  • Approvals:5 business days to two weeks

Offshore Startup Online Pharmacy Merchant Accounts

  • 3 months of business banking statements or a business bank letter
  • If no business banking statements, we ask for 3 months of personal banking statements
  • Approvals:5 business days to 2 weeks


Domestic Online Pharmacy Merchant Accounts

  • Application
  • Valid owner’s identification
  • A voided check or business bank letter
  • Business banking statements — at least 3 months worth — showing company name, chargebacks, refunds, returns and total sales
  • Documents of incorporation
  • Approvals:5 business days to 2 weeks


Virtual Check Solutions for online pharmacy merchants

  • Application completed in full
  • Valid owner identification
  • Voided check or business bank letter
  • Articles of association
  • Approvals:2-3 business days

Our List Of Prohibited Pharmaceuticals

Instabill supports business growth for legal online pharmacy merchants. However, we do not work with businesses that sell controlled prescription drugs. Some prohibited pharmaceuticals include:

  • Butorphanol
  • Codeine
  • Fentanyl
  • Hydrocodone
  • Meperidine
  • Morphine
  • Oxycontin
  • Ritalin
  • Vicodin

See our full list of prohibited pharmaceuticals here.

Chargeback Prevention For Online Pharmaceutical Merchants

It is imminent more than ever for businesses to keep chargebacks at a minimum since Visa’s announcement in December of 2015 regarding its new chargeback and fraud thresholds.

Two types of chargebacks are common in the online pharmacy industry:

Customer Dissatisfaction: When a consumer purchases pharmaceuticals online and is dissatisfied with the product for any reason. Instead of contacting the pharmaceutical merchant for a refund, s/he contacts their credit card issuer and files a chargeback.

Friendly fraud or chargeback fraud: When a consumer purchases pharmaceuticals online with his/her credit card, receives said pharmaceuticals, then notifies the credit card issuer that he never received them.

Why Online Pharmacies Are Considered High Risk

Internet pharmacy merchant accounts are classified as high risk because of the very nature of the business: The online, card-not-present sale of narcotics.

Additionally, internet pharmacies often draw high chargeback rates and instances of friendly fraud, the combination of which makes acquiring banks leery of taking monetary risk.

Instabill copywriters blog regularly on preventing, mitigating and even reversing chargebacks.


Must-reads for online pharmaceutical merchants

Lower Chargeback Rates Can Lower Your Risk Profile

Reduce Chargebacks With the Best Return Policy

Do I Really Have to Fight Chargebacks If I’m Under 1 Percent?

Internet Merchant Account Processors Could See Changes With Pharma, Nutra Industries