Credit card fraud prevention is a hot topic for merchants–and for everyone else working in the payment processing industry. Fraudulent transactions can mean lost profits for everyone involved. Fortunately, merchants can protect themselves in a variety of ways. One way merchants within the United States can protect their business is by using the Address Verification…
Category: Fraud Prevention
Chargebacks: More Than Just a Refund
The success of any e-commerce business relies on customer satisfaction. When a customer purchases goods from your website, and they aren’t happy with the product, they will most likely try to get their money back. In the payments industry, we call this a chargeback. When a customer requests a chargeback on a completed transaction, the…
Chargeback Prevention for MOTO Merchants
Most merchants quiver at the mention of a chargeback. Here at Instabill, we pride ourselves on helping you prevent them. Your acquiring bank may terminate your merchant account if you have too many chargebacks–and your success is important to us! Let’s start with the definition of a chargeback. In the words of Instabill’s Customer Service…
Safe and Secure with SSL Certificates
When you operate an online store, telling your customers that your website is secure just isn’t enough. You need to show your customers that you can safely handle their credit card information. One way to do this is by using an SSL (Secure Socket Layer) Certificate. SSL Certificates come in different shapes and sizes, and the…
Reduce Chargebacks: Optimize Your Billing Descriptor
About your billing descriptor When you receive account details for a merchant account, one of the most important details you receive is your billing descriptor. What is a billing descriptor? A billing descriptor (sometimes just called a merchant’s descriptor) is a short business description that appears on your customers’ credit card statements. The intent is…
6 Ways to Reduce Chargebacks
If your business accepts credit cards, sooner or later you’re going to face the dreaded chargeback. Chargebacks can be a significant source of revenue loss–so make sure you understand what they are, how you can fight back and reduce chargebacks. What is a chargeback? When a consumer disputes a credit card charge, the credit card…