E-Commerce Complaints: The 5 We Most Hear About

E-Commerce Complaints: The 5 We Most Hear About

Recently we came across a news item revealing that the level of e-commerce complaints has risen 300 percent in the last three years. Whether that figure is accurate or inaccurate, 300 percent in three years is a massive jump. It’s not that bad online shopping experiences have suddenly become an epidemic. Simply, more and more…

3 Reasons Your Business Should Offer Check Payments

3 Reasons Your Business Should Offer Check Payments

Check payments are so 1970s. The 1970s called. It wants its checks back. What’s longer than an EMV transaction at checkout? Paying by check. We’ve heard all the jokes and references how check payments are outdated. We’ve also heard all the misconceptions that checks are becoming obsolete. We disagree emphatically. Checks, especially digital and virtual,…

How to Fight Chargebacks? Start With Contacting the Buyer

How to Fight Chargebacks? Start With Contacting the Buyer

The Chinese symbol for the word ‘crisis’ also contains the symbol for ‘opportunity.’ We love this way of thinking, especially this time of year. Because it’s chargeback season. Millions of merchants are gearing to fight chargebacks. The vast majority of holiday chargebacks take place in the first weeks of the new year. We know this…

Why European Merchants Need to Diversify Payment Technology

Why European Merchants Need to Diversify Payment Technology

If a recent survey from our partner Worldpay holds true to form, European merchants are going to have to upgrade their payment technology to accept a number of different payment methods in the coming years. European consumers are going to be paying for their goods and services in several ways, says the survey: mobile phones,…

For Sanity’s Sake, Make Your Return Policy Sing!

For Sanity’s Sake, Make Your Return Policy Sing!

This time of year, the most important element on an e-commerce website’s front page – along with sales and offers – is the return policy. Merchants need to make it as prominent as possible. See, American consumers have clever nicknames for particular shopping days: Black Friday, Small Business Saturday and Cyber Monday, for example. We’ve…

Earn a Possible Cash Signing Bonus for Your High Volume Merchant Account

Earn a Possible Cash Signing Bonus for Your High Volume Merchant Account

In need of additional merchant accounts due to high volume? Searching for lower credit card processing fees? Unhappy with your current payment processor? Instabill, which specializes in high volume merchant account solutions, has a better solution for you. Along with a domestic acquiring banking partner, Instabill is offering a free cost analysis and a possible…