return policy Archives

Communication, Courtesy: This Should be Your Return Policy

by Instabill January 25, 2017 0 comments return policy

Of all the gifts I bought my wife this Christmas, she ended up returning one: Ugg pajamas. The process was as efficient as it gets because of Ugg’s excellent return policy. In fact, Ugg shipped the pajamas as if it expected that I would return them: I received a prepaid shipping label, packaging and contact…

Reduce Chargebacks With the Best Return Policy

by Instabill March 28, 2016 0 comments best return policy, chargebacks, reduce chargebacks, return policy, returns

Between Chargebacks and returns, the latter is by far the lesser of the two evils. When it comes to the best return policy, few rival Zappos, which makes it easy for its customers to return items: ready-made labels, free shipping and 24-7 customer support. All the customer needs to do is log on to their Zappos…