It’s when I started my career in merchant account services that I learned the value of e-mail, and maintaining a (relatively) tidy inbox. Don’t be mistaken, I receive a deluge of e-mails every day, some days more than 100 (compared to some of my colleagues, that’s rather light). However, I have countless folders where I…
Tag: merchant account services
In Merchant Account Services, False Declines are More Damaging Than You Think
For more than a decade, the majority of merchants classified chargebacks as just the cost of doing business. It’s no longer the case anymore as merchants who hover around the 1 percent of sales/100 chargebacks-per-month threshold risk losing their merchant account services. We have a question, however. Are false declines the new ‘cost of doing…
How to lose your merchant account services: Don’t dispute chargebacks
We dismiss any talk that the card brands are making it more difficult to maintain merchant account services, especially if it’s coming from e-commerce merchants. We believe the opposite is happening, that the crackdown on chargebacks over the last two-plus years, is for the greater good; and merchants need to comply or risk losing banking…