It’s the age in which we live. Merchants are sometimes so careful about fraudulent orders, they mistakenly turn away legitimate ones. As e-commerce merchants are increasingly targets for fraudsters and hackers, most merchants have their guard up – way up. The result of suspected fraudulent purchases, the issue of false declines is a new problem…
Tag: fraud prevention
Protecting Your Customers' Credit Card Data from a Cyber Attack
Nearly every online news source has a handful of articles that discusses impending cyber attacks—2013 is the year for smartphone cyber attacks, major attack looming over the banking industry, cyberwarfare could take out the entire British military, cyber terrorism could send the economy crashing! Sure, the media and propaganda build up the hype to create…
Chargebacks: More Than Just a Refund
The success of any e-commerce business relies on customer satisfaction. When a customer purchases goods from your website, and they aren’t happy with the product, they will most likely try to get their money back. In the payments industry, we call this a chargeback. When a customer requests a chargeback on a completed transaction, the…
6 Ways to Reduce Chargebacks
If your business accepts credit cards, sooner or later you’re going to face the dreaded chargeback. Chargebacks can be a significant source of revenue loss–so make sure you understand what they are, how you can fight back and reduce chargebacks. What is a chargeback? When a consumer disputes a credit card charge, the credit card…