There are 28 days until Black Friday, 37 days until Hanukkah and 60 days until Christmas. E-commerce merchants should protect their online credit card processing year round, but now is the time to prepare for the 2018 holidays and the inevitable fraud attempts that go with it. In the current climate headed into the 2018…
Category: Business Tips
All Credit Card Processing Merchants Should Operate Under the GDPR
There is no official GDPR legislation in the U.S., but there may as well be and online credit card processing merchants should especially pay attention. In fact, online merchants should conduct business as if there is GDPR legislation in the states. Frankly, we think it’s coming, and it’s already starting at the state level: California’s…
In Merchant Account Services, Saving E-Mail Messages is Vital
It’s when I started my career in merchant account services that I learned the value of e-mail, and maintaining a (relatively) tidy inbox. Don’t be mistaken, I receive a deluge of e-mails every day, some days more than 100 (compared to some of my colleagues, that’s rather light). However, I have countless folders where I…
Our Bold Prediction for Online Merchant Services Account Holders
Perhaps we’re being overly optimistic, but we think there are good days ahead for online merchant services account holders who might dangerously hover around the 1 percent of sales/100 per month chargeback threshold. Simply stated, we think it’s going to force the majority of them to become better communicators – most importantly with their customers…
8 Lessons About Chargebacks That Will Surprise (and Empower) You
Still think absorbing chargebacks is merely the cost of doing business? That’s a dangerous school of thought these days as the major card brands continue to crack down on merchants who hover near of above the 1 percent of sales/100 per month threshold. The below infographic from our friends at Chargebacks911 and Kount reveals some…
Virtual Terminal Merchant Accounts: Why Every Business Needs One
We don’t do it often, but we’re going to toss our opinion out there. We think every merchant – e-commerce and point of sale – should take advantage of virtual terminal merchant accounts. In the past, we’ve blogged ad nauseum about how every business – e-commerce and brick and mortar – should offer check solutions…
Protect your e-commerce merchant account from chargebacks this holiday season
If you’re an online merchant, you have no choice but to protect your e-commerce merchant account from chargebacks year round, but especially during holiday season. The holiday shopping rush covers both ends of the emotional spectrum. On one end, you’re gearing to sell, sell, sell and capitalize on the busiest time of year. On the…
5 Definitive Suggestions to Find the Best Merchant Services
Finding the best merchant services provider doesn’t happen by simply typing ‘best merchant account provider’ into your search engine bar. Although we do recommend this approach (more on that further down), there are so many other variables to finding the best payment processing solution custom to your business. Be prepared: you may be categorized as…
Is there a threshold for e-commerce refunds?
As a provider of merchant accounts to e-commerce businesses, we spend quite a bit of our blog space on chargeback advice and how to maintain a low (or no) level to keep our merchant partners safe. We even created a website dedicated to such. Amidst all our preaching about chargebacks, we thought of an important…
Merchant Account Hold: What to Do When Funds are Frozen
It is arguably the biggest fear of all e-commerce merchants: Having a merchant account hold placed upon your business. We see it happen far too often, and usually we, the payment service provider, is the recipient of the first phone call by a bewildered merchant wondering: Why his/her merchant account is frozen How does s/he…