Most merchants quiver at the mention of a chargeback. Here at Instabill, we pride ourselves on helping you prevent them. Your acquiring bank may terminate your merchant account if you have too many chargebacks–and your success is important to us! Let’s start with the definition of a chargeback. In the words of Instabill’s Customer Service…
Tag: chargeback prevention
Reduce Chargebacks: Optimize Your Billing Descriptor
About your billing descriptor When you receive account details for a merchant account, one of the most important details you receive is your billing descriptor. What is a billing descriptor? A billing descriptor (sometimes just called a merchant’s descriptor) is a short business description that appears on your customers’ credit card statements. The intent is…
6 Ways to Reduce Chargebacks
If your business accepts credit cards, sooner or later you’re going to face the dreaded chargeback. Chargebacks can be a significant source of revenue loss–so make sure you understand what they are, how you can fight back and reduce chargebacks. What is a chargeback? When a consumer disputes a credit card charge, the credit card…