Merchant Account Questions

Merchant Account FAQ

Click on each section to find answers to some of the most common merchant account questions.

A merchant account is a special type of bank account used by a merchant or business necessary for them to process credit and debit card transactions in a variety of ways: Online, over the phone or through the mail. A merchant account operates under an agreement between the merchant, the payment processor or independent sales organization (ISO) and acquiring bank in settling credit or debit card transactions.

Yes and no. The answer really depends on your industry. Instabill works with multiple acquiring banks and some are able to provide merchant accounts to businesses that have no processing history.

The fees you will pay for an Internet merchant account will vary based on your provider. Some merchant account providers charge an application fee and setup fees as well as monthly fees, including gateway access fees, service fees, AVS fees, and statement fees. You should expect to pay per-transaction fees, including a fixed transaction fee and discount rate. Read about Instabill’s merchant account fees.

Once you finish integrating your website with your bank’s payment gateway, email your account manager with your business name and Merchant ID (MID) Number. After we review your website, we will active your merchant account and notify you via email when it is complete.

As long as the websites pertain to the same industry and your Instabill account manager approves the additional websites, you can link as many websites to your merchant account as you wish. However, if the industry is significantly different from the originally approved website, you cannot use your merchant account to process credit cards for that site.

This depends on your industry type. Instabill’s banking partners that provide merchant accounts like to see processing volumes of at least $5,000 USD per month, but each industry has different standards.

No. Merchants processing with Instabill can sell goods or services to consumers worldwide. Read about our international merchant account solutions.

Yes, you can! Instabill serves e-commerce and MOTO merchants worldwide. However, if you are looking for a retail merchant account and POS terminal, we can only provide them to U.S. merchants.

The Instabill payment gateway supports more than 160 different currencies, including USD, GBP, and euros.

The maximum dollar amount on each transaction is determined by your acquiring bank. Many banks have a $1,000 to $2,000 limit while others may not have any restrictions at all.

Yes and no. If you have a domestic merchant account with Instabill, then you will most likely have a monthly volume cap. For this reason, we encourage merchants processing high monthly volumes to establish offshore merchant accounts that have no volume caps.

Free merchant accounts are a deceptive marketing ploy or a straight out scam. Most advertisements for free merchant accounts typically entail a free application and no setup fees. However, you will still have to pay processing fees, including a fixed transaction fee and discount rate, and monthly service fees, including payment gateway access fees and statement fees.

Not only can your Instabill account manager help you establish an offshore merchant account, but he or she can also help you incorporate your business offshore. With an offshore merchant account, your business will benefit from the same tax requirements as the offshore jurisdiction, oftentimes meaning little or no taxes at all. Read more about offshore incorporations.